You're not the only one figuring things out
Starting your first job can feel like everyone else knows exactly what they're doing, but that's not necessarily the case. You might be surrounded by people who seem confident, know all the systems and understand exactly what they're talking about, but to put it plainly, nobody is going to know everything, all the answers and all the right things to do.
Your first job is a learning experience. Here are five things nobody tells you often enough.
1. You won't know everything
You're not supposed to. There will be systems you've never used, words you've never heard and tasks you've never done before.
That's completely normal. Your employer shouldn't expect you to arrive knowing everything. They should expect you to learn. Give yourself time to understand how things work.
2. Asking questions is normal
You might worry that asking a question makes you look inexperienced. In fact, asking a sensible question can show that you're paying attention and want to get things right.
If you're unsure about something, ask. It's much better to ask for an explanation on how you're expected to do something than to spend three hours doing it incorrectly because you were too embarrassed to ask.
Everyone has questions, even people who have been on the job for years. Eventually, you'll have been working long enough to know the right questions to ask, and who to ask.
3. Everyone makes mistakes
You'll make mistakes. So will your colleagues, and even your manager. It's part of working. Nothing will go right 100% of the time, that's simply not realistic. The important thing is how you recover from the mistakes that are inevitably going to happen. Take responsibility, learn from it and move on.
4. Workplace communication matters
Being good at your job means completing your tasks and communicating with the people around you.
That means:
- Replying to messages
- Letting people know if you're running late
- Asking for help when you need it
- Keeping colleagues updated
- Listening properly
- Speaking professionally
- Raising problems early
Be clear, respectful and reliable
Be clear, respectful and reliable. A simple message saying 'I'm running behind on this, but I'll have it ready by 3pm' is much better than disappearing and hoping nobody notices.
5. Your first job is a learning experience
Your first job doesn't need to be perfect, you don't need to know exactly where your career is going.
Instead, focus on learning:
- How your workplace operates
- What you're good at
- What you enjoy
- What you don't enjoy
- How to work with different people
- How to take feedback
- How to solve problems
Don't compare your beginning to someone else's fifth year
Don't compare your first few weeks to someone else's fifth year. They've had time to learn the systems, build relationships and make mistakes, and you're just beginning.
Sources and review
This guide was last reviewed on and is based on the following official sources. Rules can change, so always check the source for the most current position.
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